FAQs on Certificate Applications
WES (World Education Services) is a non-profit organization based in the United States and Canada that specializes in credential evaluation services for international academic records.
If you need to send your transcript to WES, please indicate whether you require electronic or hard copy delivery at the time of application, and provide your WES Reference Number. Our university will assist in processing the request accordingly.
Electronic Application Procedure：
- Please register for a WES account and obtain your personal Reference Number.
- Submit your request for the required documents and transcripts to the Alumni Services Office. Once the payment is completed, the office will proceed with the application and provide scanned electronic copies.
- The Registration Division of the Office of Academic Affairs will assist with uploading the necessary documents to WES for credential verification.
- Physical copies of the documents and transcripts will be sent to the mailing address you specify.
Procedure for Submitting a Paper Application：
- Please register for a WES account and obtain your personal Reference Number.
- Submit your request for the required documents and transcripts to the Alumni Services Office. Once the payment is completed, the office will proceed with the application and provide scanned electronic copies.
- After the documents are officially sealed, they will be mailed either to WES or to the recipient address you have provided.
The fees for applying for documents through an authorized representative include the document fee, a processing fee of NT$150, and postage costs.
Document sealing (also known as sealed and stamped documents) refers to placing important documents—such as Chinese and English transcripts or degree certificates—into an envelope, sealing it, and stamping across the seal with the university’s official stamp. This process ensures that the documents have not been opened or tampered with during delivery or submission.
It is commonly required for applications to overseas universities, academic credential verification, or immigration review, serving as an important measure for the receiving institution to verify the authenticity of the documents.
The English graduation diploma is officially printed on diploma paper and issued once at the time of graduation; it cannot be reissued.
The English degree certificate is printed on regular paper and can be re-applied for as needed.
The English degree certificate can be used for applications to overseas institutions, academic credential verification, or as proof of education for employment purposes.
It carries the same validity as the English graduation diploma and serves as an official document for formal use.
- Since June 2011 (Academic Year 100), graduates have been issued the English graduation diploma at the time of graduation. Reapplication is not accepted. If you require English documentation, please apply for the English Degree Certificate instead.
- Graduates who have previously received an English graduation diploma are not eligible to apply again. Please apply for the English Degree Certificate instead.
- Graduates of junior college (two-year programs) are not eligible to apply for the English graduation diploma. Please apply for the English Degree Certificate instead.
After the application form is submitted, the Alumni Service Division will review and confirm the requested items. Once verified, an email will be sent to inform you of the document fee and bank transfer details.
Upon receipt of payment, the documents will be processed and mailed accordingly.
If you do not receive a reply, please contact the Alumni Service Center at mcualum@eta.mcu.edu.tw or call +886-2-2882-4564 ext. 2716.
Yes, documents are sent by registered mail within Taiwan, and by Chunghwa Post International Express (EMS) for overseas destinations.
Shipping fees by region are as follows：
Taiwan: NT$50
Hong Kong and Macau: NT$230
Singapore: NT$310
China: NT$390
Other Asian regions (Japan, South Korea, Malaysia, Thailand, Indonesia): NT$240
Canada and the UK: NT$390
France and Germany: NT$390
United States: NT$850
Other European regions: NT$300
Oceania (Australia and New Zealand): NT$415
Central and South America and Africa: NT$520
If you need an English transcript that includes GPA, please apply for the "English Transcript – Grading Scale" version.
In-person service at the campus counter｜Handling unit: Office of Academic Affairs, Registration Section (02)2882-4564 ext. 2705
- STEP1 You can directly print and pick up both Chinese and English transcripts through the Transcript Printing and Payment System without submitting an electronic application form.
- STEP2 Please be sure to complete the Electronic application form when applying for the graduation diploma or degree certificate. After submitting the form, kindly call the Registration Section to confirm your application.
- STEP3 Please visit the Transcript Printing and Payment System on campus to make the payment and obtain a receipt.
- STEP4 Submit the receipt along with the application to the Registration Section for document processing.
- STEP5 Depending on the processing days, please bring the receipt stub to the Registration Section to pick up your documents.
★Note: Location of the 24-hour Transcript Printing and Payment System
Taipei Campus: Next to the Alumni Service Center, downstairs from the Music Hall
Taoyuan Campus: Beside the Academic Affairs Office, Joint Office